To show you this page, we need to know your location.
This content is customized by location. To show you Customer Service, we need to know your location.
Where is your service in ?
You selected {{stateName}}
We're reloading the page to show you content for your location.
Session Expiration
Your session will expire in {{countBack}} seconds, please select OK to continue your session
Contact information
|
Customer Service - Home |
844.388.7425 |
|
Customer Service - Business |
866.582.6345 |
|
Hearing or Speech Impaired |
711 (TTY or TDD Relay Service) |
| Report Energy Theft | 800.452.2777 |
| Report Copper Theft | 800.452.2777 |
| Lakes & Recreation | 800.829.5253 or 800.829.LAKE |
| Investor Relations | 800.488.3853 |
| Media Contacts | 800.559.3853 |
| Report Fraud and Scams | 800.452.2777 |
| Report Environmental Concern | 855.355.7042 |
Mailing addresses
Mail Payments:
Duke Energy Progress
P.O. Box 1003
Charlotte, NC 28201-1003
Overnight or Express Mail:
Duke Energy
10101 Claude Freeman Dr. 225N
Charlotte, NC 28262
General Correspondence:
Duke Energy Progress
P.O. Box 1771
Raleigh, NC 27602